CAM/00MD/LSC/2020/0054 — service charge decision
In CAM/00MD/LSC/2020/0054, decided 22 March 2021, the First-tier Tribunal considered 7 disputed service charge items at 7 Crossways Windsor Road, Slough and reached a mixed result: 3 items were reduced or disallowed. Full decision on GOV.UK below.
Property: 7 Crossways Windsor Road, Slough
Decision date: 22 March 2021
Full decision: Read on GOV.UK
Managing agent named in the decision: Remus Management Limited.
What was challenged and what the tribunal decided
| Item | Demanded | Allowed | Outcome | Grounds |
|---|---|---|---|---|
| Cleaning (2020) | — | — | Allowed in full | — |
| Cleaning (2021) | — | — | Allowed in full | — |
| Cleaning (2020) | — | — | Reduced | Poor standard of work, Costs unreasonably incurred (s19(1)(a)) |
| Cleaning (2021) | — | — | Reduced | Poor standard of work, Costs unreasonably incurred (s19(1)(a)) |
| Utilities (2021) | — | — | Allowed in full | — |
| Management fees (2021) | £41,310 | — | Allowed in full | — |
| Other charges (2020) | — | — | Disallowed entirely | Other grounds |
Section 20C order: partial.
Key passages (verbatim)
“the Tribunal confirms the window cleaning charges as demanded by the respondent”
“window cleaning; there is no change to the service charges in this regard as the charges are considered reasonable and payable”
“the charge to the applicant is reduced by 25% [internal cleaning, year ended 2020]”
“Internal cleaning; the charge to the applicant is reduced by 25% [year ended 2021]”
“Electricity; there is no change the charges being considered reasonable and payable”
“this charge was well within the range of management fees seen by it in cases of this kind and if anything was towards the bottom end of such charges”
“the tribunal, whilst observing that the respondent had been slow in dealing with the enquiries made by the applicant”
“There would appear to be minor issues with carpet cleaning but clearly there is an issue with pigeons and pigeon mess in the car park. This is an annoying and aggravating issue that really should be addressed quickly before the problem gets worse. It is not reasonable to allow the problem to continue unaddressed.”
This summary is assembled from the structured record of the published decision; amounts appear only where the tribunal stated them. Always rely on the full decision itself.